About Passion Care

About Us

At Passion Care we care about our service to you. We care about your needs. We care about the quality of Nurses and Healthcare Assistants we supply. Above all we care about the quality of care given to patients.We provide the highest quality Nurses and Healthcare Assistants for short and long term commitment. Call us whenever you need healthcare personnel for days, nights, weekends and holidays.

We appreciate that in promoting the well-being of our clients, it is important to provide a consistent service. We recognise that this can only be achieved if we have a motivated and dedicated workforce. Therefore, our niche is to attract, train and retain high quality staff by providing an in-house training facility that enables us to conduct mandatory training to keep both our qualified and care staff up-to-date with current professional practices. Our line managers are charged with supporting their staff on an ongoing basis by providing them the opportunity to shadow more experienced staff during the period of work experience.

Accreditation & Quality Assurance

Due to the nature of the industry we serve, we recognise that our prime business is promoting health and well-being. We attach paramount importance to the strict adherence of the regulatory legislative context that informs and governs our practice. We are members of the following organisations:

  • Passion Care is  a Registered Company in the UK
  • Data Protection Act Registered No. Z2335175
  • Registered with the Care Quality Commission. (CQC)
  • Passion Care is Committed to Investing in People

Passion  Care Limited meets the recommended requirements in the provision of a complete and comprehensive Insurance Policy. This Insurance cover is inclusive of:

  • Public liability.
  • Employers liability.
  • Professional indemnity.

A certificate of current Insurance is available to view in our office. For an explanation of our Insurance details, documents or any further information you may require please contact us. At Passion Care, our Quality management system ensures the highest standards of quality in every aspect of our organisation and activities to ensure that our services are appropriate for our clients’ needs. We have a comprehensive self assessment system, which requires that all our policies and work practices be audited at least annually to ensure that we maintain the high standards we have. A quality assurance feedback form is provided to each client for their comments on the agency trained nurse’s/care assistant’s performance within a short period of time after commencement of service.

Available 24/7

Passion Care operates 24 hours a day, with experienced Consultants available to speak to you 24 hours a day 7 days a week, including weekends, bank holidays and Christmas.

Customer Charter

  • To provide you with Healthcare assistants and Registered nurses who are well qualified, reliable, and dedicated.
  • We will ensure that we assist you in maintaining a safe staffing level no matter how late your request may be.
  • To be on call for you 24 hrs a day, 7 days a week.
  • Provide you with dedicated support through our management team whose mem-bers have proven experience in clinical and management settings.
  • Where there is a need to replace a cancellation, we will keep you informed and find a replacement swiftly.
  • Our staff will respect your organisation’s policies and procedures and your cli-ents’ cultural and religious beliefs.
  • Our staff will treat you and your clients with respect, and treat any information about you and your clients as confidential.
  • Promote continuity of care by providing you in-house trained and supported staff that will be familiar with your environment of care.
  • Our staff will be polite at all times and respect your clients’ dignity.
  • Our staff will give your client choices and promote their independence.

Our Philosophy

Passion Care welcomes you into a warm and caring environment. As a Nursing and Home Care Agency we aim to provide the highest standards of care and business set within a professional organisation. Inclusive of the specialty and qualifications provided by the individual, Passion Care will seek to provide the most suitable member to enter each placement.

leslyicdigitalAbout Passion Care